How to get help from a person

When and how to contact support, and what to include.

Use the contact form. We reply by email, usually within one business day.

• For a code that won't scan, include a photo of the printed code.
• For billing, include the email address you paid with. Never send card details.
• For a problem in the dashboard, tell us which page and what you clicked.

Was this helpful? If not, tell us what's missing. Contact support